BlueNet Service

 

Advice

 

Training

 

Smart Services

 

Without service, the complex, highly technological systems of the future will not be able to produce full value for users. BACHMANN Systems has therefore developed a comprehensive service concept, comprising advice, BlueNet service, training and smart services.

We work with a network of selected partners to realise this concept. Customer service covers issues like hotline support for topical issues, preferential provision of spare parts, on-site replacement service, software updates, etc.

 

Benefits for customers using our services:

  • Training and advice enable the customer to individually optimise systems and enjoy the best possible benefits
  • Service can vastly improve the availability of systems, e.g. through warranty extensions or an on-site advance replacement service
  • System support from direct access to the manufacturer with the best possible service quality
  • Information about changes to and new versions of the products used
  • Simplified process of obtaining spare parts and processing
  • The total cost of ownership can be significantly improved through services